Wednesday, March 2, 2016

Call Center


Do you know the key to a successful vehicle donation program?
This simple element can often be overlooked, and can lead to disaster if not properly managed. If you do not answer the phone – you do not get the donations!

The bottom line is if you are not answering your phones with a live voice, you are losing as much as 50% of your donations!

Available Services
Direct ring to answer
We can answer the phones "Thank you for calling [your organization's name] Vehicle Donation Program, how may I help you?"

7 days a week
We have staff available 7 days a week.
Monday thru Friday 8:00 a.m. EST to 9:00 p.m. EST
Saturday and Sunday 11:00 a.m. EST to 7:30 p.m. EST
We answer when it's convenient for the donor to call.
Get the experience of our trained staff
Our staff is trained to answer any questions that your donors may have about their donation.

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